$48 / month
$40 / month
$46* / month


Service Desk

ServiceNow® Express


Service Desk

Part of a Fully-Integrated ITSM Solution

Turnkey Upgrades

Flexible Licensing

Cloud or On-Premise

Personal and Team Dashboards w/ Performance Analytics

Full Suite of ITIL Processes (Incident, Problem, Change, etc.)

Mobile App

Codeless Architecture

Customizable Forms & Fields

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Customizable Self-Service Portal

Custom Modules (HR, Project Management, Facilities, etc.)

Visual Workflow Editor

*ChangeGear Service Desk pricing is based on $46 per staff user a month billed annually. Additionally, some features and pricing models may vary based on licensing, amount of users and option for asset licensing.




Why you should choose ChangeGear for Service Desk...






  • We deliver everything you need from a simple help desk to an integrated service desk solution

  • ChangeGear is fast to implement and even easier to manage from a single-platform

  • Take advantage of a completely codeless architecture that’s both intuitive and easy to navigate

  • Keep end users happy with self-service capabilities that promote engagement and reduce workload for help desk staff


"The highly customizable nature of ChangeGear allowed us to quickly implement our incident management, change management and new hire onboarding workflows. The ease of use proved to be extremely valuable for us."

Paul Gerber - Sr. Manager, Service Desk | Elevate

Explore the ChangeGear 7 Platform

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Improve risk and compliance management with change management software your team will actually use.

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Powerfully simple solution to make ticketing, resolving requests and controlling IT services a breeze.

ChangeGear Service Manager

Increase staff performance and deliver phenomenal self-service with intelligence-driven service management.