SunView Software recognized by Gartner as a Technology Provider in “Targeted” Group in Peer Insights ‘Technology Provider Consideration and Selection’: IT Service Management Tools


Read Gartner’s ‘Technology Provider Consideration and Selection’: IT Service Management Tools

SunView Software has been named among six top performing ITSM vendors in Gartner’s “Targeted” category. Learn more by reading Gartner’s Technology Provider Consideration and Selection: IT Service Management Tools.

  • Explore the three ITSM categories identified by Gartner: Targeted, Balanced, and Mainstream
  • Understand why and how providers were selected by current customers
  • Delve into customer sentiment regarding their current ITSM software

Gartner says about Targeted ITSM vendors, “When [these] providers are considered, they are frequently selected. This may be indicative of providers who are highly specialized, or highly effective in a specific user case, technical environment or client demographic. As such, buyers may most want to consider these providers if they are looking for a narrow use case or specialized providers.”

Gartner, Peer Insights: ‘Technology Provider Consideration and Selection: IT Service Management Tools’, Peer Contributors, 13 April 2020.
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